At Dripnime, we take pride in the quality and craftsmanship of our products. If something isn’t right, we’ll do our best to make it right — under the guidelines below.

Order Cancellations

• Orders can be canceled free of charge before they are shipped.
  
• Once an order has been dispatched, cancellation is no longer possible.
  To request a cancellation, contact us immediately at support@dripnime.store with your order number.
  

No Refunds for Incorrect Size Selection

We maintain a strict no-refund policy for errors related to choosing the wrong size.
Please refer to our size guide carefully before placing your order.
For any sizing help, reach out to our team at support@dripnime.store — we’re happy to assist before you buy.

Returns & Exchanges for Defective Items

We stand by our product quality and will gladly replace any defective or incorrect items.

Eligible Defects:

• Damaged or defective products
  
• Incorrect item received (wrong size, color, or print)
  

Claim Submission:

• Contact us at support@dripnime.store within 14 days of delivery.
  
• Include your order number and clear photos of the issue.
  

Exchange Process:

• Once your claim is approved, we’ll arrange an exchange with a new item.
  
• Returned items must be unused, unwashed, with original tags and packaging intact.
  
• Claims submitted after 14 days of delivery will not be accepted.
  

If a replacement is unavailable, a full refund will be issued for the defective item only.

Return Eligibility

• Returns are only accepted for defective or incorrect items.
  
• Items must be in original condition, unworn, and unwashed.
  
• Custom-made items, sale items, and gift cards are non-returnable.
  

How to Initiate a Return

1. Email support@dripnime.store with your order number, issue description, and photo evidence (if applicable).
   
2. If approved, we’ll provide a return shipping label and instructions for sending your package.
   
3. Items returned without prior approval will not be accepted.
   

Refunds (Defective Items Only)

Once we receive and inspect your returned item:

• You’ll be notified if your refund or replacement is approved.
  
• Approved refunds will be processed to your original payment method within 10 business days.
  
• Please note: It may take additional time for your bank or credit card company to reflect the refund.
  

If more than 15 business days have passed since your refund was approved, contact us at support@dripnime.store.

Need help?
Our support team is always available at support@dripnime.store for any questions about sizing, returns, or exchanges.